Krats.tech

// software that works every single day

Eight systems already running a real business

Not mock-ups, not promises. Every Krats product was born inside multi-branch supermarkets with home delivery and a call center, and today it solves a concrete problem in daily operations. Use it as is, or we adapt it to your company.

Krats Tracking illustration: delivery route on a map and a board with order statuses.

Krats Tracking Delivery and dispatch

Know where every order, every courier and every cent is. In real time.

Krats Tracking follows the order from the moment it is invoiced until the money is back in the till. Picker, coordinator, courier and cashier work on the same order, each with their own screen, and nobody has to ask over the radio “where is that order?”.

  • The picker confirms every item with the barcode scanner: no more sending the wrong brand.
  • It learns which courier covers each address and residential complex, and assigns orders automatically.
  • The courier uploads the bank transfer receipt and the cashier settles each courier by payment method (cash, card, transfer, QR) in minutes.

Ideal for: supermarkets, pharmacies and restaurants with their own delivery fleet.

Krats Ecommerce illustration: online store with banner, products and shopping cart.

Krats Ecommerce Multi-company online store

Your online store, with your brand, changing its home page without calling the developer.

Krats Ecommerce is an e-commerce engine where several companies or brands share the same platform, each with its own domain, colours and catalogue. From the admin panel you decide what appears on the home page, in what order and until when.

  • Home page builder with scheduled sections: set up the weekend promotion today and it publishes itself.
  • Prices and stock coming straight from each branch's till, with photos taken from Krats Images.
  • DiDi Food integration to publish the same catalogue on the delivery app without loading it twice.

Ideal for: supermarket chains, distributors and multi-branch brands.

TomaPedidos Krats illustration: agent with headset, customer card and sales suggestions.

TomaPedidos Krats Sales call center

Turn every call into a bigger sale.

TomaPedidos Krats is the workstation for your call-center agents. It finds the customer by phone number, remembers their addresses and what they usually buy, works out which branch is closest and sends the order ready to be picked.

  • AI-powered suggestions: tells the agent what to offer based on that customer's history.
  • Locates the address, measures the distance to each branch and recognises towers and blocks in residential complexes.
  • Sales contests between agents, scheduled discounts, complaints handling and win-back of customers who stopped buying.

Ideal for: businesses that sell by phone or WhatsApp with a team of agents.

WhatsApp API Krats illustration: chat conversation with replies from an AI agent.

WhatsApp API Krats AI-powered WhatsApp

An agent that answers WhatsApp at 3 a.m. and knows when to hand the chat to a person.

WhatsApp API Krats connects your official WhatsApp Business number to an AI agent that follows your company's instructions. Your team sees every conversation live from a single inbox and can take over at any moment.

  • Understands voice notes: it transcribes the audio and replies as if it had read it.
  • No-code tools: hand the chat to a person, alert the team or send the data to your system via webhook.
  • Real-time shared inbox with quick replies, conversation statuses, customer segmentation and reports.

Ideal for: companies that receive dozens of messages a day and never want to leave anyone on read.

Krats Sedes illustration: dashboard with sales per branch, scheduled offers and a shelf price tag.

Krats Sedes v2 Multi-branch management

Run every branch from a single desk.

Krats Sedes v2 is the manager's command centre: sales, purchases, stock, suppliers and transfers for every branch in one place. Schedule next week's offers and price changes today and choose which branches they apply to.

  • Offers and price increases scheduled per branch, with start and end dates.
  • Prints shelf price tags on a full, half or quarter page, ready for the aisle.
  • Management and operations dashboards, sales and butcher-counter settlements, and direct queries to the point of sale.

Ideal for: supermarkets and convenience stores with two or more points of sale.

Krats Sync illustration: tills from several branches sending data to a cloud database.

Sincronizador Krats v2 Bridge between the till and the cloud

Your usual till, connected to the cloud without changing software.

Sincronizador Krats v2 runs in the background at each branch: it reads the point-of-sale system (even Visual FoxPro-based ones) and uploads sales, stock, purchases and prices to SQL Server on Azure. It is the piece that makes the online store, deliveries and reports possible without replacing the till.

  • Continuous sync of products, barcodes, sales by payment method, purchases and suppliers.
  • Applies at the till the offers and price changes scheduled from head office.
  • Automatic backup of the local database, instant failure alerts to the tech team and automatic updates.

Ideal for: businesses with an old point of sale that do not want to lose their history.

Krats Finger illustration: fingerprint, clock and weekly shift roster.

Krats Finger Attendance and shifts

The fingerprint clocks in. Artificial intelligence builds the week's shifts.

Krats Finger syncs the biometric clocks of all your branches and shows you live who has arrived, who is on a break and who is missing. Based on each branch's peak hours, it generates the shift roster with artificial intelligence; you just review and publish it.

  • Real-time attendance per branch, with a history of clock-ins, clock-outs and breaks.
  • Straight or split shifts, public holidays and clock-in correction requests approved by the supervisor.
  • Advances, loans and each employee's incidents in the same system.

Ideal for: companies with shift staff across several branches.

Krats Images illustration: barcode, validated product photo and catalogue.

Krats Images AI product images

Scan the barcode and the product photo is already there.

Krats Images is a central bank of product images identified by barcode. One company uploads the photo once and every connected catalogue reuses it. Before publishing, artificial intelligence checks that the image really matches the product.

  • AI validation that catches wrong photos before they reach the online store.
  • Converts and shrinks every image automatically and serves it from a CDN on Azure, fast on any phone.
  • Secure API with per-company keys, roles and search so your systems get images instantly.

Ideal for: online stores with thousands of SKUs and little time to photograph them.

Together they work like one brain

Each system works on its own, but connected they share data with no copy and paste: the till sale goes up to the cloud, the cloud feeds the online store, the order jumps to the courier and the customer gets an answer on WhatsApp.

Diagram: the Sync connects each branch's tills to the cloud, which then feeds the online store, deliveries, call center, WhatsApp, branch management, attendance control and the image bank.

Which of these problems keeps you up at night?

Tell us how your business works and we will show you the system running on a case like yours. If you need something different, we adapt it or build it to measure.

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See case studies and past projects →